SOC 2 Type 2 compliance at Pleneo

Overview 

SOC 2 is a widely recognised security framework that examines how cloud services protect customer data, not just on paper, but in daily operation.

For Pleneo, SOC 2 Type 2 confirms that Pleneo Cloud is built and run to safeguard the data used by RoomHub systems, including system logs, configuration data, and monitoring metrics.

What SOC 2 focuses on 

SOC 2 evaluates how systems behave over time. It looks at five core trust areas:

• Security: preventing unauthorised access

• Availability: keeping systems reliable and online

• Processing integrity: handling data correctly

• Confidentiality: protecting sensitive information

• Privacy: handling personal data responsibly

SOC 2 Type 2 is ongoing. Controls aren't checked once; they're continuously audited and improved.

Why SOC 2 matters to you 

SOC 2 means Pleneo Cloud's security controls are independently and continuously audited. That gives you:

• Independently audited cloud operations

• Fewer security concerns during IT reviews

• Faster approvals in regulated environments

It's especially important for enterprise, healthcare, finance, and government deployments.

SOC 2 and data sovereignty 

SOC 2 supports Pleneo's approach to cloud data sovereignty. RoomHub processes all audio, media, and AI locally. No audio, media, or meeting content is ever sent to the cloud, only monitoring data and analytics.

Pleneo Cloud is hosted on Microsoft Azure. Together with SOC 2 Type 2's continuous auditing of Pleneo's controls, this means cloud data is handled on enterprise-grade, independently monitored infrastructure.

SOC 2 helps ensure that cloud data is:

• Protected with strict access controls

• Logged and auditable

You get the benefits of cloud management without losing control of your data.

In summary 

SOC 2 Type 2 confirms that Pleneo Cloud's security controls are audited continuously, not checked once. It applies to the monitoring and configuration data that RoomHub systems send to the cloud.