SOC 2 compliance at Pleneo

Overview 

SOC 2 is a widely recognized security framework that looks at how cloud services protect customer data — not just on paper, but in daily operation. 

For Pleneo, SOC 2 confirms that Pleneo Cloud is built and run to safeguard the data used by RoomHub systems, including system logs, configuration data, and monitoring metrics. 

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What SOC 2 focuses on 

SOC 2 evaluates how systems behave over time. It looks at five core trust areas: 

• Security — preventing unauthorized access 

• Availability — keeping systems reliable and online 

• Processing integrity — ensuring data is handled correctly 

• Confidentiality — protecting sensitive information 

• Privacy — handling personal data responsibly 

SOC 2 is ongoing. Controls aren't checked once — they're continuously audited and improved. 

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Why SOC 2 matters to you 

SOC 2 means Pleneo Cloud’s security controls are independently and continuously audited. 

That means:

• Independently audited cloud operations 

• Fewer security concerns during IT reviews 

• Faster approvals in regulated environments 

It's especially important for enterprise, healthcare, finance, and government deployments. 

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SOC 2 and data sovereignty 

SOC 2 supports Pleneo's approach to cloud data sovereignty. 

RoomHub processes all AI audio and media locally. Only monitoring data and analytics are sent to the cloud. 

SOC 2 ensures that cloud data is: 

• Protected with strict access controls 

• Logged and auditable 

• Handled according to regional and contractual requirements 

You get the benefits of cloud management, without losing control of your data. 

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In summary 

SOC 2 confirms that Pleneo Cloud’s security controls are audited continuously, not checked once. 

It applies to the monitoring and configuration data that RoomHub systems send to the cloud.