Manage

Security and Compliance

Edited

ISO/IEC 27001 compliance at Pleneo

What the information security standard covers, and what Pleneo's certification means for you.


Overview 

ISO/IEC 27001 is the global standard for information security management. It defines how organisations approach security: how risks are identified, how controls are applied, and how systems improve over time.

Pleneo's ISO/IEC 27001 certification confirms that security is built into how Pleneo designs, operates, and supports its cloud-connected room systems.

What ISO/IEC 27001 covers 

ISO/IEC 27001 isn't about individual features. It's about process, structure, and discipline. It requires organisations to:

  • Understand and manage security risks

  • Apply the right technical and organisational controls

  • Define clear policies and responsibilities

  • Review and improve security continuously

This keeps security consistent, repeatable, and measurable.

Why ISO/IEC 27001 matters to you 

ISO/IEC 27001 makes security practices verifiable. It delivers:

  • Predictable security practices

  • Clear governance and accountability

  • Easier alignment with corporate IT policies

  • Reduced risk when using cloud-connected room systems

It's especially valuable for global organisations and regulated industries.

ISO/IEC 27001 and data sovereignty 

ISO/IEC 27001 reinforces Pleneo's approach to data sovereignty. RoomHub processes all audio, media, and AI locally. No audio, media, or meeting content is ever sent to the cloud, only monitoring data and analytics.

Pleneo Cloud is hosted on Microsoft Azure, providing enterprise-grade, globally available infrastructure that aligns with Pleneo's ISO/IEC 27001 information security controls. It is designed to:

  • Make data handling transparent

  • Apply consistent security controls across regions

Work together with SOC 2 

ISO/IEC 27001 forms the foundation of Pleneo's security strategy. SOC 2 Type 2 builds on it, focusing on how cloud services operate day-to-day. Together they give a complete picture: strong governance, proven controls, and real-world accountability.

In summary 

ISO/IEC 27001 confirms that Pleneo manages security through a structured, independently audited process. For customers, it means security practices are consistent, documented, and reviewed continuously. 

On this page

Terms of Use [Web]

EULA [Pleneo Cloud]

Terms of Use [Pleneo Cloud]

Terms & Conditions of Sale

Terms of Warranty

Global Privacy Policy

Security Policy

Reference logos reflect clients of the Pleneo Group, including those served by Pleneo, Xilica or other group brands.

© 2026 Pleneo Holdings Pte Ltd